發(fā)現(xiàn)亞馬遜賬號(hào)被封，第一件事肯定是申訴，看看姐夫能不能手留情，把賬號(hào)要回來(lái)了。今天就來(lái)說(shuō)說(shuō)申訴的三步曲。

第一步：如何知道關(guān)店的原因？

很多賣家朋友在關(guān)店后，通常面對(duì)英文或外文通知郵件一臉茫然，不知道從何看起。其實(shí)在通知郵件中，亞馬遜會(huì)直接告訴你關(guān)店的原因，不用猜也不用問(wèn)人，看不懂直接扔google翻譯就可以了。

看到以下這句紅色字體的話，就能判斷自己的店鋪是什么事被關(guān)了。

Why is this happening?

You have used more than one account to sell on our site.——帳號(hào)關(guān)聯(lián)

Sellers on Amazon.com are not allowed to list items without a valid credit card on file.——資料審核

You have one more violations against the ASIN Creation policy——ASIN違規(guī)

The Amazon’s Selling Policies and Seller Code of Conduct prohibit——違反銷售政策

Because you are manipulating product reviews——操縱評(píng)論（刷單）

You have been manipulaitng ratings,feedback,or customer reviews on Amazon.——操縱等級(jí)、反饋信息以及買家評(píng)論

You have manipulated customer reviews on your products.——在出售產(chǎn)品中操縱評(píng)論

An unauthorized party has continued to access your account.——帳號(hào)安全

Sellers on Amazon.com are not allowed to create listings that violate Amazon selling policies.——違反亞馬遜銷售政策

Your account has been linked to the listing or sale of restricted products.——銷售違禁品

總之，想知道自己犯了什么錯(cuò)，直接看到“Why is this happening?“下面的句子就可以了。

第二步：知道錯(cuò)了的下一步

知道自己錯(cuò)在哪里之后，就要看亞馬遜需要承認(rèn)錯(cuò)誤時(shí)提供的資料以及在寫POA前要做什么騷操作了，在哪里看？

What’s next?

1. To prevent your account from being temporarily deactivated, please send us the below information within 24 hours.（資料會(huì)在這行句子下面列出）

2.How do I reactivate my listings?；

Please modify your product and product detail page to ensure they do not violate Amazon listing policies.

3. How do I reactivate my listing?

To reactivate your listing you may provide one of the following:A letter of authorization or a licensing agreement from the manufacturer or Rights Owner demonstrating

4. How do I reactivate my account?

To reactivate your selling account, please submit a plan of action that describes:（下面會(huì)有一串的詳細(xì)描述）

每個(gè)店鋪情況不同，所以出現(xiàn)的內(nèi)容的也會(huì)有所不同，但是賣家朋友們看到這種句子，留意下自己店鋪的情況，按照上面的提示一步一步往下操作，切不可想怎么操作就怎么操作，白白浪費(fèi)了時(shí)間和機(jī)會(huì)。

最后一步

What happens if I do not provide the requested information?——亞馬遜會(huì)告訴你，如果不按照條件提供相關(guān)的資料的結(jié)果。

If we do not receive the requested information, your listings will remain inactive.——假如亞馬遜團(tuán)隊(duì)沒(méi)有收到相關(guān)信息，Listing不能激活。

How do I reactivate my account? ——如何激活帳戶？（在這行字的下面，會(huì)有具體的方法，按照亞馬遜的指示進(jìn)行操作即可）

基本上，亞馬遜的通知郵件都會(huì)列舉以上的幾大點(diǎn)要求，這里面的信息量還不少，賣家們一定要詳細(xì)閱讀，根據(jù)自己店鋪的情況準(zhǔn)備好資料，提交申訴信。